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Home
Victron Energy
- Victron Energy Collection
- Charge & Convert
  
  Inverter + Charger Combo
  Inverters
  Chargers
  Autotransformers
  Isolation Transformers
  EV Chargers
  DC-DC Converters
- Battery
  
  Batteries
  Battery Isolators & Combiners
  Battery Management Systems
  Battery Monitors/SmartShunt
  Battery Protect
  DC-DC Converters
- Solar
  
  Solar Charge Controllers
- Others Panels - Monitors - Accessories
  
  Panels & System Monitoring
  DC Distribution
  Fuses
  Cables
  Accessories
  Transfer Switches
Hybrid Power
Dakota Lithium
DC Solar Trailers
51.2V Rack Batteries

Search

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RETURN, REFUND, and CHARGEBACK POLICY

For all returns contact info@lithiumupgrade.com
30-day money back guarantee. Returns of Undamaged/Uninstalled items with the original packaging and accessories may be issued full refunds less a 10% restocking fee.
Items that have been installed may be returned within 30 days. Condition of items to be determined after testing and inspection. Restocking fee will vary depending on the condition of the item and if there are any missing parts or damaged packaging.
Customer pays return shipping on returns.
Please note some battery returns may require special documentation and packaging, and these instances will encounter extra fees. This is in order to correctly comply with lithium battery shipping regulations. For all return shipping we recommend using a local shipping service like FedEx office or the UPS Store.
All returns require an RMA Number (Return Material Authorization)

Chargebacks and Payment Disputes

Customers agree not to initiate a chargeback against Lithium Upgrade. If a customer conducts a chargeback or other payment dispute against Lithium Upgrade, the customer agrees to pay for the full amount of the chargeback plus any reasonable attorney fees, collection fees, court costs and other expenses incurred by Lithium Upgrade to enforce this policy.

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